Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ibis Riera

Ibis Riera

October 31, 2025

5  out of  5
rating by Ibis Riera
"Levo 1 ano con la agencia, muy prefesional y la especialista Yamile es muy profesional y amable buscando soluciones a los problemas que pueden presentarse, por eso he renovando mi poliza nuevamente con State Farm"
Profile photo of Dailis Cruz

Dailis Cruz

October 30, 2025

5  out of  5
rating by Dailis Cruz
"I always have a white glove experience working with Yamile Botella.She is an expert.She will go above and beyond to get you good prices and coverages . I do not miss a chance to refer her to my friends & family. If you are looking for the very best; that’s Yami!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Leslie

Leslie

October 30, 2025

5  out of  5
rating by Leslie
"Worked with Luis (state FarmM he had the patience of a saint. If you need insurance I definitely recommend that You call him"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Sam A. Thomas Alvarez

Sam A. Thomas Alvarez

October 29, 2025

5  out of  5
rating by Sam A. Thomas Alvarez
"Yeilys evaluó nuestra póliza y caso particular y a su vez me proveyó una orientación que ningún otro agente me proveyó. Gracias a ello logramos bajar los costos de nuestras pólizas de autos. Gracias Yeilys!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of antonio f smith

antonio f smith

October 28, 2025

5  out of  5
rating by antonio f smith
"What a wonderful experience! Yeilis provided truly outstanding service — professional, kind, and attentive in every detail. There should be many more people like you in this service. Keep up your excellent work, and congratulations on doing such a great job!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of ahmed uddin

ahmed uddin

October 28, 2025

1  out of  5
rating by ahmed uddin
"I was with them for few years but today I requested a new agency for their terrible customer service. I have 2 auto and 2 home owners policy with state farm. They mistakenly listed both my policy as primary home and I tried to fix it for 4 months without any luck. Apparently someone named Colleen was responsible to fix it. Called 4 times and finally was able to get a hold of her. She said she will check and follow up with me in few hours, that was 2 weeks ago. In the meantime I received a letter from state farm that they can't renew my policy because of that. Today I gave up on this agency and Colleen and requested a new agency. I think 4 calls and almost 4 months is more than enough. I would recommend working with another agency, avoid this one. Your service experience will be terrible after they get the sales."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve. "
Profile photo of julio ruiz

julio ruiz

October 23, 2025

5  out of  5
rating by julio ruiz
"Yeilys was very helpful and efficient. She explained what needed to be done in very clear terms and provided step by step instructions. Yeilys even helped me to look up the closest tag agency to use. I am very happy with her having helped me resolve an insurance issue that was becoming a big headache for me. I will insure other vehicles gladly."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Rajkumar Sidhavan

Rajkumar Sidhavan

October 22, 2025

5  out of  5
rating by Rajkumar Sidhavan
"Great service"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of joe limardo

joe limardo

October 14, 2025

5  out of  5
rating by joe limardo
"Los mejores de Florida. Castellano, ingles y portugues."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Amberilee Williams

Amberilee Williams

October 3, 2025

5  out of  5
rating by Amberilee Williams
"When my husband and I purchased a new vehicle and needed to move insurance over, Coleen went above and beyond. Not only did she move the insurance over quickly, she made sure I received the best rate for our circumstances and wants. She even found coverage we didn't have but could really use. We are so appreciative!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Beto Quintero

Beto Quintero

October 2, 2025

5  out of  5
rating by Beto Quintero
"Amazing customer service !"
We responded:
"Good morning Beto! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Dez Tipico

Dez Tipico

September 20, 2025

5  out of  5
rating by Dez Tipico
"Coleen showed me many options with her knowledge of insurance and I was able to walk away fully insured at a great monthly price."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Primrose Walker

Primrose Walker

September 8, 2025

5  out of  5
rating by Primrose Walker
"The State Farm representative Miss Colleen did an excellent job helping me. She was very patient with me. She listen to what I had to say to her regarding my insurance, she did not rush me at all. Excellent employee job well done."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Gary Richie

Gary Richie

September 3, 2025

5  out of  5
rating by Gary Richie
"Chris G was super helpful and informative. Answered all my questions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Ramon Rosa.Fernandez

Ramon Rosa.Fernandez

August 26, 2025

5  out of  5
rating by Ramon Rosa.Fernandez
"My experience with this group was incredible. Luis gave me a great service, looking for the right coverage for me but, also looking for savings. His personalized attention really help me to make this process seamless. I really appreciate the personal touch and guidance throughout the process. I highly recommend this agency for the great service and personalized attention."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Carmen Smith

Carmen Smith

August 24, 2025

5  out of  5
rating by Carmen Smith
"Coleen is awesome, takes time out to assist you.She answers all questions appropriately and makes sure everything is done correctly. She is warm friendly and makes you feel comfortable. Thank you Coleen, you are a great salesperson. Carmen Smith"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Yeli 吳

Yeli 吳

August 15, 2025

4  out of  5
rating by Yeli 吳
"I switched over to this office in March 2024 from another state farm agent of many years at the recommendation from my family. Overall the experience has been positive, but what has been most frustrating is the ability to get a hold of my agent in a timely manner. It takes numerous emails and phone calls. I admit that I tend to have a lot of questions/concerns as I am a very cautious person and want to know exactly what I am buying, yet I feel I have the right to ask and get answers. Nevertheless, they always come through. Despite some challenges we have faced with underwriters, my agent was able to help us insure our assets properly. I would appreciate, though, if I could've been informed of changes to my policy(ies) when the changes happen, not finding out on my own months later. I contemplated switching to another office, but for now I decided to stay with this agent after being able to properly communicate my needs and my agent understanding my needs. Just a good, calm, thorough conversation is what was needed. A big shout out to Michelle for recently getting us the coverage we felt comfortable with, and a big thank you to Alex (Jochen) for being so helpful and patient with us."
We responded:
"We appreciate your review! We’re striving to improve and love to hear where we can do so. We have visited the account and looking on ways to better the experience. Thank you for choosing State Farm for your insurance needs!"
Profile photo of Mary Sensat

Mary Sensat

August 14, 2025

5  out of  5
rating by Mary Sensat
"Christopher Gonzalez from State Farm is not only professional and knowledgeable but also genuinely friendly and caring. He always takes the time to explain our coverage in a way that's easy to understand and makes sure we have the best options for our needs. I wholeheartedly recommend him to anyone looking for an insurance agent who treats you like family and goes above and beyond to provide excellent service."
We responded:
"Good morning Mary and thank you for your recommendation. Chris takes pride in his work and loves to help our customers. We're happy you had a great experience. Please know we're here for you. Again, thank you kindly. "
Profile photo of Marianne Davidson

Marianne Davidson

August 14, 2025

5  out of  5
rating by Marianne Davidson
"Luis was very nice and knowledgeable. He saved me a lot of money on the insurance of my condos"
We responded:
"Good morning Marianne and thank you for your recommendation. Luis is great at providing value and helping customers with homeowner's policies. We're happy we were able to save you money! Again, thank you kindly. "
Profile photo of John

John

August 14, 2025

5  out of  5
rating by John
"Michelle Garcia was fantastic! We had some issues getting our 4-point inspection cleared before getting insurance within days of our original closing date. Michelle was ready to jump on our policy as soon as our 4-point was cleared and sent over and we got the policy binder to the mortgage company just in time! Thank you, Michelle, and the whole Raul Despian team!"
We responded:
"Good morning John and thank you for your recommendation. Michelle takes pride in her work and we're happy to have her in our agency representing State Farm. We're here to help. Again, thank you so much."
Profile photo of Alberto Morales Feal Alberto Morales Feal

Alberto Morales Feal Alberto Morales Feal

August 11, 2025

5  out of  5
rating by Alberto Morales Feal Alberto Morales Feal
"Yeilys Rodríguez me ayudo a encontrar la póliza perfecta para mi, muy rápida y eficiente, definitivamente hizo que mi primera póliza con StateFarm sea una experiencia excelente."
We responded:
"Good morning Alberto y gracias por la recomendacion. Yeilys loves to help our customers and provide value. Again, muchas gracias! "
Profile photo of Leyla Iturralde-Fernandez

Leyla Iturralde-Fernandez

August 7, 2025

5  out of  5
rating by Leyla Iturralde-Fernandez
"I’ve been a loyal State Farm customer for many years, and I can confidently say their service has been outstanding across the board. From car insurance to renters insurance, they’ve consistently provided reliable coverage, fair rates, and exceptional customer service. Recently, I experienced an issue with my rental property that involved contractors and repairs, and State Farm truly went above and beyond to support me through the entire process. I’d especially like to thank Máximo Despian and the team for their professionalism, patience, and commitment to resolving the situation quickly and effectively. Their guidance and dedication gave me peace of mind during a stressful time. Thank you, State Farm, for always being there!"
We responded:
"Good morning Leyla and thank you for your kind words. Max takes pride in his work and loves to help our customers. We're happy you had a good experience and know we're always here for you. Again, thank you so much."
Profile photo of Doug Greene

Doug Greene

August 6, 2025

5  out of  5
rating by Doug Greene
"Very quick and efficient. Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Nicholas Jones

Nicholas Jones

August 5, 2025

5  out of  5
rating by Nicholas Jones
"Christopher Gonzalez at State Farm was fantastic! He made switching my homeowners and vehicle insurance from USAA seamless and stress-free. His expertise and attention to detail ensured I got the best coverage for my needs. Highly recommend his services!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Dorian Sensat

Dorian Sensat

August 5, 2025

5  out of  5
rating by Dorian Sensat
"Very thankful to have Christopher G. as my agent and finding me a plan that works best for my needs. I highly recommend him when reaching out to this branch!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "