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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie Benitez

March 27, 2025

5  out of  5
rating by Stephanie Benitez
"I was referred to Luis Merced, State Farm Insurance Agent thru a colleague at work for Homeowners Insurance as well as Auto Coverage. Luis worked diligently to get the best overall rate for both policies to an affordable amount. He was both professional and personable and I now know that if I should ever have any questions, Luis will be there for my insurance needs. Thank you Luis for making this process so easy!!!!"
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Vincent Owoc

March 13, 2025

5  out of  5
rating by Vincent Owoc
"They responded promptly to updating my information with the DMV and was very much appreciated."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Doses of Debz

March 7, 2025

5  out of  5
rating by Doses of Debz
"Had a great experience today with this agency. The staff was very pleasant and welcoming. Natalie found me an amazing deal. I made sure to transfer my agent on the spot so I will be able to work with them again. Don’t hesitate to come here!"
We responded:
"Good afternoon and thanks so much for your kind words. We work hard to service and provide value to our customers. We're grateful you had a good experience and also, we appreciate your trust in State Farm. Again, thanks so much! "
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Luis Reyes

March 7, 2025

5  out of  5
rating by Luis Reyes
"This Representative is the best, always willing to help and find the best rates, ive recomended him to other friends and he has done the same thing.. Thank you"
We responded:
"Good afternoon Luis and thank you for your recommendation. Our agency works hard to provide remarkable service and good value. We're also happy you had a positive experience and thank you for your trust in State Farm. "
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Joseph L Ferrero

March 1, 2025

5  out of  5
rating by Joseph L Ferrero
"Karen was an excellent, patient, thorough communicator. Answered all my questions without hesitation and made sure I was secure in my decision to insure with State Farm!"
We responded:
"Good afternoon Joseph and thank you for your 5-Star review. We aim to take care of our customers and provide a great service. Karen takes pride in her work and loves what she does. Thank you for your kind words -much appreciated! "
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BA C

February 27, 2025

5  out of  5
rating by BA C
"Alex was amazing and very helpful."
We responded:
"Good afternoon BA C and thank you for the positive review. Alex loves to help our customers and he's very knowledgeable. We appreciate your trust in State Farm and know we're here for you. Again, thank you. "
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Bonnie Muse

February 27, 2025

5  out of  5
rating by Bonnie Muse
"Luis is very helpful and informative!"
We responded:
"Good afternoon Bonnie and thank you for the 5-Star review! Luis know his stuff and loves to help our customers. We appreciate your business and trust in State Farm. Again, thank you."
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George De La Torre

February 26, 2025

5  out of  5
rating by George De La Torre
"Natalie Castro Account Manager * Great Customer Service very knowledgeable I highly recommend."
We responded:
"Good afternoon George and thank you for the recommendation. Natalie is great at what she does. We're happy to be part of our agency and also, we appreciate your trust in State Farm. Again, thank you kindly. "
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Sebastien Gaddini

February 26, 2025

5  out of  5
rating by Sebastien Gaddini
"Natalie Castro took good care of us. She was great! Responsive, reliable, professional! We saved big bucks compared to previous insurance company."
We responded:
"Good afternoon Sebastien and thank you for your recommendation. Natalie takes pride in her work and loves to help our customers. We also appreciate your trust in State Farm. Again, thank you so much!"
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Jenny Diaz

February 26, 2025

5  out of  5
rating by Jenny Diaz
"I received a text from Natalie this morning regarding giving me a quote for my vehicles. She was a Godsend. My previous insurance rate was outrageous. Natalie got on the phone with me and signed me up in minutes. I am now paying half of what I was previously. Thank you so much Natalie for all your help. I will definitely send my friends and family to you."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Douglas

February 25, 2025

5  out of  5
rating by Douglas
"Due to personal circumstances, I needed to purchase a new condo. I was put in touch with Yamile from this State Farm office, and she was amazing in helping me secure an affordable policy for my new condo. I also needed auto insurance and she helped me navigate getting a new policy while also leaving my (soon to be) ex-wife's policy. Yamile was able to lower my auto insurance rate by over $60 per month, and she did this quickly and efficiently. I have nothing but high praise for Yamile and the office she works at."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Dalila Morejon

February 19, 2025

5  out of  5
rating by Dalila Morejon
"Yeilys was extremely great at assisting me finding a great full coverage policy for my vehicle and life insurance. I will definitely recommend my family and friends."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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mokdse

February 18, 2025

5  out of  5
rating by mokdse
"Alex was superhelpful, he took care of all my concerns, helped me out quickly and gave me some great advise."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Joy C

February 15, 2025

5  out of  5
rating by Joy C
"⭐️⭐️⭐️⭐️⭐️ Excellent Service & Great Prices! Alex made getting auto insurance easy and stress-free. The rates were very competitive, and the service was fast and efficient. He was helpful, professional, and made sure I got the best coverage for my needs. Highly recommend Alex for anyone looking for affordable insurance with top notch service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Maria Iglesias

February 12, 2025

5  out of  5
rating by Maria Iglesias
"Hi I am very pleased with the customer service I received from the State Farm Insurance agent, Luis. He was very knowledgeable and helpful in getting me the best coverage possible at a reasonable rate. Thank you, Maria"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Kathy Campbell

February 11, 2025

5  out of  5
rating by Kathy Campbell
"Yamy Botella at State Farm is fantastic! Excellent customer service and a stress-free experience—highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Samson Tojuola

February 7, 2025

5  out of  5
rating by Samson Tojuola
"Luis is a good Agent ,He is an asset to State Farm he worked add to help insure my house with Edison. Thanks Luis"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Mitchell Nelson

February 5, 2025

5  out of  5
rating by Mitchell Nelson
"Me encantó el servicio todo lo entendí fácilmente por eso 5 estrellas para Alex Mejia"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Gracias!"
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Devon bless

January 26, 2025

5  out of  5
rating by Devon bless
"Miss Colleen is number one She goes Above and beyond so that clients understand"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Ricardo Campos

January 25, 2025

5  out of  5
rating by Ricardo Campos
"Yami is truly committed to her customers. Together with her peers at the office they make a great team."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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chuck mani

January 16, 2025

5  out of  5
rating by chuck mani
"I just got off the phone with Luis. He did a great job. No pressure at all. He was very patient and answered all of my questions. I am looking forward to him taking over as my agent for my auto insurance. I highly recommend calling Luis."
We responded:
"Good morning Chuck and thank you for your kind words. Luis takes pride in his work and loves to help our customers. We appreciate your trust in State Farm and know we are here for you. Again, thank you!"
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Vick Boothe

January 16, 2025

5  out of  5
rating by Vick Boothe
"I got to talk with Natalie this morning about updating my address and adding a new vehicle to my policy and she was the most amazing! She helped me understand my policy, took the time to explain each options and most importantly saved me some money. Thank you Natalie!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Luis Belloso

January 10, 2025

5  out of  5
rating by Luis Belloso
"Honestamente sorprendido con Luis Merced y con Max! El servicio al cliente de ambos fue impresionante, Max al principio me ayudó con mi primer quote para mi seguro y Luis terminó de ayudarme, es agradable cuando un agente se nota realmente interesado por ayudarte y busca la manera de cumplir las expectativas, 100% recomendados Max y Luis! Muchas gracias!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Muchas gracias!"
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Rich T

January 10, 2025

5  out of  5
rating by Rich T
"Luis Merced will work very hard to get you the best Insurance coverage at the best rate. He is clear and and easy to understand when going over the details. He will take your call if available or always return your call ASAP. I highly recommend him for all your Insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Jenny Matos

January 8, 2025

5  out of  5
rating by Jenny Matos
"The Greatest experience I’ve ever had Changing my Insurance Carrier. I saved so much money. Luis has so much experience. He knows the Ins and Outs of the insurance business. Very Knowledgeable. 10/10… Thank you so much!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "