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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carmen Smith

August 24, 2025

5  out of  5
rating by Carmen Smith
"Coleen is awesome, takes time out to assist you.She answers all questions appropriately and makes sure everything is done correctly. She is warm friendly and makes you feel comfortable. Thank you Coleen, you are a great salesperson. Carmen Smith"
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Yeli 吳

August 15, 2025

4  out of  5
rating by Yeli 吳
"I switched over to this office in March 2024 from another state farm agent of many years at the recommendation from my family. Overall the experience has been positive, but what has been most frustrating is the ability to get a hold of my agent in a timely manner. It takes numerous emails and phone calls. I admit that I tend to have a lot of questions/concerns as I am a very cautious person and want to know exactly what I am buying, yet I feel I have the right to ask and get answers. Nevertheless, they always come through. Despite some challenges we have faced with underwriters, my agent was able to help us insure our assets properly. I would appreciate, though, if I could've been informed of changes to my policy(ies) when the changes happen, not finding out on my own months later. I contemplated switching to another office, but for now I decided to stay with this agent after being able to properly communicate my needs and my agent understanding my needs. Just a good, calm, thorough conversation is what was needed. A big shout out to Michelle for recently getting us the coverage we felt comfortable with, and a big thank you to Alex (Jochen) for being so helpful and patient with us."
We responded:
"We appreciate your review! We’re striving to improve and love to hear where we can do so. We have visited the account and looking on ways to better the experience. Thank you for choosing State Farm for your insurance needs!"
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Mary Sensat

August 14, 2025

5  out of  5
rating by Mary Sensat
"Christopher Gonzalez from State Farm is not only professional and knowledgeable but also genuinely friendly and caring. He always takes the time to explain our coverage in a way that's easy to understand and makes sure we have the best options for our needs. I wholeheartedly recommend him to anyone looking for an insurance agent who treats you like family and goes above and beyond to provide excellent service."
We responded:
"Good morning Mary and thank you for your recommendation. Chris takes pride in his work and loves to help our customers. We're happy you had a great experience. Please know we're here for you. Again, thank you kindly. "
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Marianne Davidson

August 14, 2025

5  out of  5
rating by Marianne Davidson
"Luis was very nice and knowledgeable. He saved me a lot of money on the insurance of my condos"
We responded:
"Good morning Marianne and thank you for your recommendation. Luis is great at providing value and helping customers with homeowner's policies. We're happy we were able to save you money! Again, thank you kindly. "
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John

August 14, 2025

5  out of  5
rating by John
"Michelle Garcia was fantastic! We had some issues getting our 4-point inspection cleared before getting insurance within days of our original closing date. Michelle was ready to jump on our policy as soon as our 4-point was cleared and sent over and we got the policy binder to the mortgage company just in time! Thank you, Michelle, and the whole Raul Despian team!"
We responded:
"Good morning John and thank you for your recommendation. Michelle takes pride in her work and we're happy to have her in our agency representing State Farm. We're here to help. Again, thank you so much."
Profile photo of Alberto Morales Feal Alberto Morales Feal

Alberto Morales Feal Alberto Morales Feal

August 11, 2025

5  out of  5
rating by Alberto Morales Feal Alberto Morales Feal
"Yeilys Rodríguez me ayudo a encontrar la póliza perfecta para mi, muy rápida y eficiente, definitivamente hizo que mi primera póliza con StateFarm sea una experiencia excelente."
We responded:
"Good morning Alberto y gracias por la recomendacion. Yeilys loves to help our customers and provide value. Again, muchas gracias! "
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Leyla Iturralde-Fernandez

August 7, 2025

5  out of  5
rating by Leyla Iturralde-Fernandez
"I’ve been a loyal State Farm customer for many years, and I can confidently say their service has been outstanding across the board. From car insurance to renters insurance, they’ve consistently provided reliable coverage, fair rates, and exceptional customer service. Recently, I experienced an issue with my rental property that involved contractors and repairs, and State Farm truly went above and beyond to support me through the entire process. I’d especially like to thank Máximo Despian and the team for their professionalism, patience, and commitment to resolving the situation quickly and effectively. Their guidance and dedication gave me peace of mind during a stressful time. Thank you, State Farm, for always being there!"
We responded:
"Good morning Leyla and thank you for your kind words. Max takes pride in his work and loves to help our customers. We're happy you had a good experience and know we're always here for you. Again, thank you so much."
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Doug Greene

August 6, 2025

5  out of  5
rating by Doug Greene
"Very quick and efficient. Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Nicholas Jones

August 5, 2025

5  out of  5
rating by Nicholas Jones
"Christopher Gonzalez at State Farm was fantastic! He made switching my homeowners and vehicle insurance from USAA seamless and stress-free. His expertise and attention to detail ensured I got the best coverage for my needs. Highly recommend his services!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Dorian Sensat

August 5, 2025

5  out of  5
rating by Dorian Sensat
"Very thankful to have Christopher G. as my agent and finding me a plan that works best for my needs. I highly recommend him when reaching out to this branch!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Jennifer Mott

August 5, 2025

5  out of  5
rating by Jennifer Mott
"Michelle was amazing to work with and get an affordable rate that you just can’t beat"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Michael Parenteau

August 5, 2025

5  out of  5
rating by Michael Parenteau
"⭐⭐⭐⭐⭐ After being on hold with Geico for over an hour and a half, I decided to hop online and start shopping for quotes elsewhere. Within seconds of submitting my information on State Farm’s website, Karen Kuefler gave me a call — and I’m so glad she did! Karen was incredibly helpful, knowledgeable, and a pleasure to work with from start to finish. She made the entire process easy and enjoyable. Thank you, Karen, for such a great experience! Funny side note: I actually answered Karen’s call while still waiting for Geico to answer. By the time I finished signing up with Karen, Geico was still keeping me on hold — 3 hours and 15 seconds later, Geico still hadn't answered. 😅"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Junie Benoit

August 4, 2025

5  out of  5
rating by Junie Benoit
"Yamy Botella is the best insurance agent ever for promptness, professionalism and courtesy,"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Joan F. Haddad

August 1, 2025

5  out of  5
rating by Joan F. Haddad
"My husband and I have had experience with several insurance agencies in our lifetime and I must say that our experience with Raul Despair State Farm Insurance and particularly with Michelle Garcia, Agent, was beyond our expectations. This office is a MUST VISIT for your insurance needs."
We responded:
"Good morning Joan and thank you for your recommendation. We try to separate ourselves from the competition by providing value and good service. We appreciate your trust in State Farm and know we're here for you. Again, thank you kindly. "
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Mike

August 1, 2025

5  out of  5
rating by Mike
"Alex Mejia is my State Farm agent who helped me obtain new homeowner's insurance at a markedly lower premium, from my former insurer. The application process was easy and quickly completed."
We responded:
"Good morning Mike and thank you for your 5-Star review. We work hard to provide value and good service to our customers. We're happy you have a good experience and we thank you for your trust in State Farm. Again, thank you!"
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Idaleen Walker

August 1, 2025

5  out of  5
rating by Idaleen Walker
"Yeilys was very helpful, patient and thorough. Thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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viktoria konya

July 31, 2025

5  out of  5
rating by viktoria konya
"⭐️⭐️⭐️⭐️⭐️ I had a great experience with State Farm thanks to Luis! He was incredibly helpful, patient, and took the time to thoroughly explain everything about both homeowners and car insurance. I really appreciated how he made sure I understood my options and felt confident in my decisions. It’s rare to find someone so knowledgeable and genuinely dedicated to helping. Highly recommend working with Luis if you’re looking for excellent service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Antonieta Perez

July 26, 2025

5  out of  5
rating by Antonieta Perez
"Excelente atención"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Chelsea Rose

July 14, 2025

5  out of  5
rating by Chelsea Rose
"My advisor Chris did an amazing job explaining to me my new insurance coverage. He was detailed and thorough throughout the process and I couldn’t be happier."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Bella Encantada

July 3, 2025

5  out of  5
rating by Bella Encantada
"Very good service and good prices"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Jason Macfarlane

June 27, 2025

5  out of  5
rating by Jason Macfarlane
"I came here to leave a review and noticed that the review score is already amazing and it doesn't surprise me. Chris C was amazing. He was great to work with, answered all my questions and when I couldn't answer his, he did ask the necessary work for me to get the answers. I'm so happy I found this team."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Asneth Thomas-Rowe

June 25, 2025

5  out of  5
rating by Asneth Thomas-Rowe
"Christopher Crooks provided excellent customer service. He was very knowledgeable about the products he was selling and was able to answer all my questions. He was not pushy but confident, efficient and professional. I went shopping for an auto policy and ended up getting home and supplemental insurance as well. I would gladly recommend him to all my friends. Definitely 5 ⭐️ service . Thank you Christopher 😊👏🏽"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Graeme Masters

June 23, 2025

5  out of  5
rating by Graeme Masters
"Chris Crooks was very knowledgeable, Helpful and patient. He took time to find economical solutions for my insurance needs. Thank you Chris for your excellent service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Fabiola Medley

June 13, 2025

5  out of  5
rating by Fabiola Medley
"Here’s a beautifully written review you can use or post for the State Farm customer service representative: ⸻ ⭐️⭐️⭐️⭐️⭐️ Exceptional Customer Service – A Rare and Wonderful Experience Thank you Karen Kuefler you made my day🤗 I had the absolute pleasure of speaking with a State Farm representative who completely restored my faith in what true customer service is meant to be. From the moment we began our conversation, I knew I was in great hands. She delivered fanatical customer service—something I haven’t experienced in years. Not only was she extremely professional, but she was also incredibly patient, witty, and easy to talk to. She went above and beyond the call of duty to explain my coverage in detail, walk me through my options, and even share what else might be available to me—all in a way that was clear, helpful, and never rushed. Her knowledge and confidence showed, I later then shes been working with SF found over 30 plus year She would be an amazing trainer—because the excellence and clarity she brought to the conversation. She truly listened, made thoughtful recommendations, and ensured I understood everything before we ended the call. I could go on and on about how wonderful she was, but the bottom line is this: she gave me world-class service, the kind that leaves you feeling valued, respected, and taken care of. It’s rare to find someone who not only knows their job but loves what they do, and it absolutely shows."
We responded:
"Good afternoon Fabiola and thank you for such a beautiful review! Yes Karen is special and loves to help our customers. She brings lots to the table as she is well experienced, knowledgeable and has great customer service skills -she cares. We're happy you had a great experience in our office, we know you have choices, and we're delighted you chose us. We're here to help. Please let us know how we can continue to be of service. Again, thanks so much. "
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Nancy Castellon

June 4, 2025

5  out of  5
rating by Nancy Castellon
"Beyond my expectations of the service I got from Yamile. Took care of our needs right away, the process was painless. Wow an amazing experience, I would recommend them in a heartbeat."
We responded:
"Good afternoon Nancy and thank you kindly for taking the time to provide us such a positive recommendation. Yamy loves what she does and she's well experienced and knowledgeable. We're happy you had a great experience in our office and know we're here to help with your insurance needs. Again, thank you so much!"