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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Deandre williams

October 31, 2024

5  out of  5
rating by Deandre williams
"I recently had the pleasure of working with Lianet at State Farm, and I can't recommend her enough! Her personality is incredibly warm and welcoming, making it easy to discuss my insurance needs. Lianet took the time to explain everything clearly and answered all my questions with patience and expertise. She truly goes above and beyond to ensure her clients feel valued and understood. If you're looking for a knowledgeable and friendly insurance agent, Lianet is the one to talk to!"
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Keara Hanti (Kay)

October 31, 2024

5  out of  5
rating by Keara Hanti (Kay)
"Super Happy with Raul’s office! I was taken care immediately. Karen was super nice and very respectful. I had been with progressive for some time and nervous about switching but Karen took her time explaining everything to me about my policies, she even found me a discount in my premium and I walked away feeling safe and secure in my decisions to switch. I highly recommend going to Raul Despians agency. Thank you guys so much!!"
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Crystal Folz

October 31, 2024

5  out of  5
rating by Crystal Folz
"Yamy has been helping me with my insurance for almost 7 years. From my personal policy, to a commercial policy where she saved us almost $20k. Nothing is too much to ask, she treats you like family."
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Eva Enriquez

October 30, 2024

5  out of  5
rating by Eva Enriquez
"Thank you Alex Mejia answered all my questions and provided me with all the options available. Great customer services would recommend to everyone I know. Thank you"
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Melissa Castellano

October 30, 2024

5  out of  5
rating by Melissa Castellano
"Lianet is such an amazing representative of this office. Her kind heart when I asked for assistance showed because she stayed on the phone with me for an extended period of time answering all my questions about my incident. This is an employee that went above and beyond for me! Thank you Lianet! Awesome job."
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Herlinda Merced

October 30, 2024

5  out of  5
rating by Herlinda Merced
"After over 5 years with Luis at State Farm, I can confidently say he’s the best insurance representative I’ve ever worked with. Luis goes above and beyond to make sure I have the perfect coverage for every stage of my life. He’s incredibly knowledgeable, professional, and always there when I need him—whether it’s a quick question or guidance through more complex situations. His positive attitude and genuine care for his clients shine through in every interaction. Luis makes navigating insurance not just easy but enjoyable, which I never thought was possible! I trust him completely and am so grateful to have an agent who truly cares about my family’s well-being. If you’re looking for someone who will treat you like family and take the stress out of insurance, Luis is your guy. I can’t recommend him enough!!!!!"
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Yahmiya Allen

October 30, 2024

5  out of  5
rating by Yahmiya Allen
"I am always satisfied with the service I receive from this office, specifically from their customer service Rep. Lianet. She’s always courteous and helpful. I always recommend this office and her to friends and family."
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Andre Calixte

October 30, 2024

5  out of  5
rating by Andre Calixte
"I just switched over to State Farm after using another insurance company for years. Michelle was able to tell me about the insurance policies offered at State Farm and compare them to the ones I used to have. She helped me save money and get better coverage. Thank you Michelle."
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Jasmine Calixte

October 30, 2024

5  out of  5
rating by Jasmine Calixte
"My agent Michelle is great! She was very helpful at explaining all of the different policy options and answering all of my questions. I am happy with my coverages and would highly recommend Michelle as your agent."
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Yeksi Leon

October 30, 2024

5  out of  5
rating by Yeksi Leon
"Yamy is an amazing agent . Answered all my questions promptly and cleared all my doubts. She is super sweet and kind . 10/10 recommend her for any of your insurance needs. :)"
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Priscila Zapata

October 30, 2024

5  out of  5
rating by Priscila Zapata
"I had my coverage with them for years, they always help me with everything I need and they are very attentive to discounts and help me have the correct coverage. Luis is very kind and always has the best attitude."
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Kay

October 30, 2024

5  out of  5
rating by Kay
"This office goes above and beyond! Great customer service. You can speak with anyone and they will help you. Chris especially has helped me a lot with everything. I couldn’t recommend another office more than this one. They’re the best!"
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TodayMatters

October 30, 2024

5  out of  5
rating by TodayMatters
"It has been a year since I have been at Raul Despians State Farm. They have treated me like family and help with all they can. Christopher is my agent and he has been on top of all my accounts. I extremely urge everyone to go to him with any of your needs as he will definitely take care of you like his own. They get a 5 stars from me!"
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Ashley Lannom

October 30, 2024

5  out of  5
rating by Ashley Lannom
"Christopher is my agent, he’s done a remarkable job overseeing my accounts, making sure that I have been receiving all of my discounts. I will recommend him over and over again with no hesitation. I have been with State Farm for the past 5 years. I have my auto, renters, health and life policy with them. Raul’s office has been amazing with helping my needs and assisting me in any way they can. I will always let my friends and family know that this office does care about their customers!!"
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Aquinov 'Akky' Mathappan

October 30, 2024

5  out of  5
rating by Aquinov 'Akky' Mathappan
"I've been working with Chris Gonzalez for about a year, he is very knowledgeable, efficient and provides excellent customer service. He has saved a lot of money for my clients over the time and I highly recommend him!"
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Veloune Gelin

October 30, 2024

5  out of  5
rating by Veloune Gelin
"They are always responsive and attentive to my needs. Additionally, The educate me on my options and look for personalized solutions. Special thanks to Luis!"
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Mark Erhardt

October 26, 2024

1  out of  5
rating by Mark Erhardt
"Improper actions by one of his employees.Been doing business there for five years but will be changing agencies."
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Castro’s family’s

October 24, 2024

5  out of  5
rating by Castro’s family’s
"The best State Farm office in town"
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rebekah stage

October 18, 2024

2  out of  5
rating by rebekah stage
"Really disappointed with this office. I was with them for several years and just left last month. 1st- they added my brother to my policy (and I’m the policyholder) without my knowledge or approval. I got a call several months later with them letting me know there was an oversight and they added someone to my policy. 2nd- if you ever call this office with a question they will tell you “I’ll find out and call you back” and no one ever reaches out to you again. I felt silly for staying with them as long as I did. 3rd- I filed a hospital indemnity claim and no one from the office even helped me with this. I actually had to calm the 1-800 number to file the claim and I had to follow up with the 1-800 number. I emailed and called the office so many times. You have to pull strings to get an answer from anyone. I ended up leaving State Farm altogether and am getting the same exact coverage elsewhere for $130 less per month."
We responded:
"Good morning Rebekah and thank you for your comments. In the past three years we have made lots of changes as we have added additional service agents in order to continue to provide remarkable customer service. I will find out what happened in your situation and take corrective actions. We do take pride in the service we provide to our customers and take any missteps very serios. Again, thank you."
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Robert Downey

September 4, 2024

5  out of  5
rating by Robert Downey
"Mr Merced has done a fantastic job in getting me homeowner insurance coverage for my house. Mr Merced spent many hours in assisting me."
We responded:
"Hi Robert and thank you for your taking the time to give us a review. Luis loves to help our customers and he's very well informed in homeowners' insurance. We're happy you had a great experience and thank you for your trust in State Farm. "
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shelley putz

August 22, 2024

5  out of  5
rating by shelley putz
"Luic was very friendly, organized and informational he helped me with my car insurance another insurance company was charging me off the nose for he saved me quite a few dollars I appreciate how we did his business efficiently"
We responded:
"Thank you, Shelly, for sharing your experience with Luis! I’m thrilled you felt confident about switching to us and that he explained your car insurance details to you. If you have any questions, please let us know! – Raul"
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brandon w

August 11, 2024

5  out of  5
rating by brandon w
"Chris was amazing! He was very detail orientated, totally patient and overall it was just a smooth expierience! Thanks for your diligent work!"
We responded:
"Good morning Brandon and thank you for your 5-star review! Chris loves to help people and provide value to our customers. We're happy you had a great experience and thank you for your trust in state Farm. "
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Gladys LaBoy

August 3, 2024

5  out of  5
rating by Gladys LaBoy
"Luis Merced was extremely helpful in transitioning my account over when I moved. He found me a great discount by having both home & auto insurance together. He detailed all my coverage and was patient with all my questions. I highly recommend Luis & this entire team in Miami."
We responded:
"Good morning Gladys and thank you for your positive review and recommendation. Luis loves to help people and provide value. We're happy we were able to help you save money on both your home and auto insurance. Again, thank you kindly. "
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The Life Of A1

July 23, 2024

5  out of  5
rating by The Life Of A1
"Luis was great! Made me feel happy about choosing state farm. Couldn't recommend him enough."
We responded:
"Thank you for sharing your experience! I’m thrilled you had a fantastic experience with Luis and you are happy you chose us. We are thrilled to have you! – Raul"
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GIZZY TuBe

July 17, 2024

5  out of  5
rating by GIZZY TuBe
"Christopher Gonzalez is one of the most professional and nicest person I ever met.......very knowledgeable and very patient and compassionate in his job and helping others thank you so much Christopher Gonzalez for everything state farm is lucky to have you and state farm is one of the best companies to get insurance from hands down!!! THANK YOU CHRIS!!!"
We responded:
"Thank you for giving such a heartfelt review. I’m thrilled you had such a fantastic experience working with Christopher. We appreciate your recommendation of our office and State Farm. – Raul"